Every unanswered call is a potential missed opportunity.
Best for: businesses that miss calls after hours, during peak times, or while the team is on a job.
The business problem
Calls that reach voicemail mostly don't call back — they call the next business on the list. The demand was already there, and already paid for.
If nothing changes
Demand you already paid to generate goes to a competitor, and you never see the call that decided it.
Hear it
A demonstration, not a description
Hear the agent handle a real after-hours scenario, on a call with Steve — the same configuration a client receives, not a recording.
Request a Live DemonstrationWhat are missed calls costing you?
Estimate it
Missed-Call ROI Calculator
Estimated value at risk: $3,000 / month
What this figure assumes
- · It multiplies your four inputs: calls × missed % × conversion % × customer value.
- · It assumes every missed call was a real opportunity and that none of those callers call back.
- · It uses your own estimate of what a customer is worth, not a measured figure.
This is an estimate for framing a conversation, not a projection of revenue, savings, or recovered business. TechFortress does not guarantee any business outcome.
What you receive
AI Voice Agents
- Answers common questions about your services, hours, and process
- Qualifies the inquiry so you know which calls matter
- Routes callers to the right person
- Schedules where your calendar or booking system permits the integration
- Escalates to a person when it can't help
Process
- 1. Tell TechFortress your services, hours, and how bookings work today
- 2. The agent is configured and tested against real call scenarios, then reviewed before it takes a live call
- 3. Calls go live on a dedicated number or your existing line
Deliverables
- Configured voice agent
- Call transcripts and summaries
- Monthly performance report
When the agent can't help
Escalation to a person
The agent is configured to recognise when a caller needs a person rather than an answer, and to hand off instead of guessing or stalling. Where a live handoff isn't possible — outside your hours, or when nobody picks up — it captures what the caller needs and flags it for follow-up rather than ending the call flat.
Every call produces a transcript and a summary, so you can see exactly what was said, what the agent did with it, and which calls need you. Escalation rules are part of the configuration you approve before the agent goes live, not a default you inherit.
Common questions at this stage
- How do I know AI is even the right answer here?
- That's what the Opportunity Brief is for. It can and does recommend a non-AI approach, or further discovery, when that's the honest read. TechFortress does not recommend AI where another approach fits better.
- Why is this more expensive than a freelancer or a commodity AI service?
- Because you're buying the decisions, not just the output — which problem to solve, what the scope should and shouldn't include, what the risks are, and whether the delivered work actually holds up. Cheaper options can be the right call when the requirement is already defined and the standard is straightforward. When it isn't, the cost usually reappears as rework.
- Who is actually accountable for the work?
- Steve Dumont, the founder — for strategic oversight and for final quality control on every deliverable. AI increases execution leverage; it does not move accountability anywhere else.
Before it reaches you
Steve Dumont reviews every voice agent's configuration, scripts, and escalation path before it takes its first real call.
Investment
Timeline and starting price
Typical timeline: 1–2 weeks setup
Starting investment: from $2,000 setup + $895/month
Founding Client rate: $1,500 setup + $695/month
What affects the final price is scope — how much is being built, what it has to integrate with, and how much of the input already exists. Scope is defined and approved before execution.
Fit
TechFortress is probably not the right fit if your primary requirement is the lowest-cost website, template-quality slides, a basic chatbot, or commodity AI output.
Start here
Get an Opportunity Brief for ai voice agents
Questions